Social feeds move fast. People scroll past dozens of ads a day without a second glance, and most never think about them again. Getting noticed is hard enough, but getting someone to stop, click and actually enquire takes more than a good-looking image.
Paid social ads that generate leads get four things right: the right ad format for the goal, targeting that reaches real buyers, copy and creative that stop the scroll, and an offer and landing page that turn attention into action. Miss any one of them and you’ll get likes, comments and views, but very few enquiries.
Start With the Objective, Then Choose the Format
Ad platforms offer plenty of formats, including Reels, Stories, carousels, collections, in-feed video and lead forms. The most common mistake is picking whichever looks best or is currently trending. The format should follow from what you want the campaign to achieve.
Meta organises campaigns around six objectives: Awareness, Traffic, Engagement, Leads, App Promotion and Sales. LinkedIn and TikTok use similar logic with different names. Decide which of these you’re aiming for first, then pick the format that serves it.
For Awareness: Short Vertical Video
Reels, Stories and TikTok-style video are the most effective way to reach a lot of people cheaply. Keep videos short, hook people in the first couple of seconds and make the content feel native to the platform. Stories are more disposable, so they suit time-sensitive pushes like a sale or an event.
Use it when you need reach, you’re entering a new market or you want to build an audience to retarget later. Avoid it when you need leads this month, your budget is very tight or your offer needs detailed explanation.
For Consideration: Carousels and Collections
Carousels let you show several products, features or steps in one ad. Collection ads pair a cover image or video with a product grid, so people can browse without leaving the app.
Use them when you sell a range of products, explain a multi-step service or want people to browse before committing. Avoid them when you have one product or one clear message, as a single image or video will usually do the job with less effort.
For Sales: Catalogue Ads
Meta’s Advantage+ catalogue ads, formerly known as dynamic product ads, show people the products they’ve already viewed or left in their basket. Because they target people who have already shown intent, they’re often among the strongest performers for ecommerce.
Use them when you have a product catalogue, steady website traffic and properly configured conversion tracking. Avoid them when you don’t have enough traffic or data for the algorithm to learn from, as they’ll struggle without it.
For Enquiries: Native Lead Forms
Lead ads on Meta and LinkedIn let people submit their details without leaving the app. Removing the landing page step reduces friction and usually lowers cost per lead, which makes them a strong fit for service businesses, tradespeople, solicitors and B2B firms. The trade-off is that lead quality can be lower, because enquiring is so easy.
Use them when you want enquiries or sign-ups and can follow up quickly, ideally within minutes. Avoid them when you can’t follow up fast, as leads go cold quickly.
Target People Who Actually Buy
Engagement from the wrong people costs money and produces nothing. The aim is to reach the people who make or influence buying decisions, not just anyone who might be interested.
On LinkedIn, Be Specific
LinkedIn clicks are expensive, so broad targeting wastes budget quickly. Target by job title, seniority and company size rather than broad industry categories. For example, a membership body like CIPP is better served by reaching specific roles in payroll and HR teams than by targeting everyone in B2B. A lock manufacturer like Borg Locks is better off reaching facilities managers and specifiers than the whole construction sector.
On Meta, Go Broader
Meta works differently. When your creative is strong and your pixel or conversion data is set up properly, broad targeting often beats layering on lots of interests. For a local home and garden business like Roof Window Specialists, a sensible radius and age range, with Meta’s machine learning narrowing things down as leads come in, tends to outperform tightly defined audiences.
LinkedIn or Meta?
Choose the platform based on your audience, not the cost per click. LinkedIn is stronger for B2B, specific job titles and longer sales cycles. Clicks cost more, but lead quality is usually higher. Meta suits local businesses, consumer offers and visually led creative, and usually comes with lower costs per click. Many businesses use both: LinkedIn to reach decision-makers and Meta for awareness and retargeting. Our guide to LinkedIn Ads vs Meta Ads goes into more detail.
Write Copy That Stops the Scroll
Nail the First Line
Your opening line is often your only chance to stop someone scrolling, so it deserves more effort than anything else in the ad. Open with the boldest statement you can honestly back up, a specific result, or a question your audience genuinely wants answered. The hook doesn’t have to be words, either. In video, it might be a surprising fact or a familiar problem shown in the first second. In an image, it might be a striking colour or an unexpected scene.
Sell Benefits, Not Features
People care less about specifications than about how something will improve their lives. Apple’s original iPod campaign is a classic example: “1,000 songs in your pocket” rather than “5GB of storage”. A gym leggings brand could say “leggings you don’t have to keep pulling up” rather than “leggings with extra elastic”. Focus on the outcome your customer gets, and make the problem you solve obvious.
Write Like You Talk
Conversational copy feels more trustworthy than corporate language. Read your copy out loud: if it sounds unnatural to you, it’ll sound unnatural to your audience. Cut any word that doesn’t add meaning, and match your tone to the people you’re speaking to. A B2B software buyer and a Gen Z fashion shopper need very different voices.
Engage With Emotion, Justify With Logic
Most buying decisions start with an emotional reaction and are then justified with logic. Use your hook and creative to trigger interest or recognition, then back it up with proof, such as reviews, guarantees, results or a clear offer. This matters most for higher-value purchases, where people need more reassurance before acting.
Use Creative That Feels Native
People don’t open social media to look at adverts, so ads that look like adverts are easy to ignore. Creative that blends in with organic content meets far less resistance.
- Use real footage and photography. Phone-shot images and candid video in natural settings often outperform polished studio content, which can scream “advert”.
- Try talking-to-camera video. Casual, chatty video in the style of Reels or TikTok feels like the content people are already watching.
- Adapt to each platform. Keep the same core message, but change the visuals and copy for each platform’s audience rather than just resizing the same asset. What works on TikTok won’t necessarily work on LinkedIn.
Lean on Social Proof and UGC
People trust other people more than they trust brands. Customer quotes, testimonial videos, review screenshots and messages from happy clients make strong ad content. User-generated content (UGC), created by real customers rather than influencers, is especially effective. Unboxings, before-and-after shots, reviews and product-in-use clips all work well, and they’re often cheap or free to produce.
For B2B, show peers your audience will recognise, such as other marketing managers or business owners. For consumer brands, show customers who look like the people you’re targeting.
A Tight Budget Limits Polish, Not Results
Video costs more to produce and doesn’t always beat static or carousel ads. A well-shot single image or simple carousel, tested properly, can outperform an expensive video that’s never refreshed. Whatever you create, refresh it regularly before your audience gets tired of seeing it.
Make the Offer Worth Clicking For
“Get in touch” isn’t an offer. A good offer is specific and low-friction, such as “book a free quote” or “download the pricing guide”. Match it to how warm your audience is:
- Cold audiences: low-commitment offers, such as a guide, checklist or short video.
- Warm audiences: stronger offers, such as a free quote, consultation or demo.
- Local, high-intent audiences: speed, such as a fast quote or same-day call-back.
If you have a genuine discount or offer, lead with it rather than burying it in the copy.
Write a Call to Action That Earns the Click
- Show the benefit. Tell people what they’ll get, not just what to do. “See how we cut our client’s cost per lead” is stronger than “download the case study”.
- Be specific. Generic phrases like “click here” or “learn more” give people no reason to act.
- Use strong verbs. Words like “discover”, “book”, “claim” and “compare” carry more energy than “get”.
- Add genuine urgency. A real deadline or limited availability gives people a reason to act now. Only use it when it’s true.
- Keep it short on mobile. Most social ads are seen on phones, so make sure your CTA fits on one line.
Match the Landing Page to the Ad
An ad that promises a free quote should land on a page with a quote form near the top, not several paragraphs of company history. The landing page should repeat the offer and language from the ad, and make the next step clear within seconds.
For specific lead generation offers, dedicated landing pages usually outperform general website pages because they remove distractions. For brand awareness campaigns, your homepage can work fine. Our guide to Facebook Ads landing pages covers what a high-converting page needs, and our guide to improving website conversions covers the wider site.
Test Everything
The best way to find out what works for your audience is to test it. Run two versions of the same ad with one difference between them and let the data decide. Copy length is a good place to start. Short, punchy copy works for some audiences, while others need more context, proof or storytelling before they act. From there, test hooks, images, offers and CTAs.
Measure Leads, Not Likes
A campaign can look successful on impressions, clicks and engagement while producing no enquiries at all. Click-through rate (CTR) is a useful early signal, as it shows whether your hook and creative are working, but it isn’t the goal. Focus on:
- Cost per lead: how much each enquiry costs, by campaign and audience.
- Click-to-lead conversion rate: the share of people who click and then go on to enquire.
- Lead quality: how many leads turn into genuine sales conversations. A hundred unqualified leads are worth less than ten good ones.
Set up conversion tracking before you launch, connecting forms, calls and lead ads to your CRM or a call-tracking tool, so every lead can be traced back to the campaign, ad and audience that produced it. For more on reading the numbers, see our guide to social media analytics.
Turning Engagement Into Enquiries
Likes don’t pay invoices. If your social ads are getting attention but not enquiries, one of the essentials is usually out of line: the format, the targeting, the copy and creative, the offer or the landing page. Get all of them working together and paid social becomes a reliable source of leads rather than just reach.
If you’d like help getting more from your paid social campaigns, whether that’s on Meta or LinkedIn, start with a free PPC audit and we’ll show you where your leads are being lost.
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